Degraded

Difficulties importing multi-line text fields from collections.

We are currently working on a fix for an issue which is preventing the import of pre-filled multi-line text fields from collections. Preliminary reports suggest this issue was caused by the Rich Text Fields release earlier today.

We estimate the fix will be release shortly and will post an update here once resolved.

Downtime

D4H Personnel & Training, D4H Equipment Management, D4H Team Manager API (v2), and 1 other service are down

D4H Equipment Management went down.

Downtime

D4H Incident Management is down

D4H Incident Management went down.

Downtime

D4H Team Manager API (v3) is down

D4H Team Manager API (v3) went down.

Downtime

D4H Incident Management is down

D4H Incident Management went down.

Maintenance

5 Minutes Scheduled Maintenance for US Region Upgrade

Team Manager will be unavailable for approximately 5 minutes, during a 2 hour maintenance window starting 07:30 EDT (America / New York, or 11:30 UTC) on Wednesday 25th.

We're planning a significant upgrade to the storage systems we use which will provide better storage capacities, disaster recovery, and security. Please report any difficulties or disruptions you encounter during this period to our help desk.

Degraded

Some administrators are unable to invite new users.

We're aware of an issue resulting in some administrators being unable to invite new users.

Our teams are working on a fix for this issue at present and and expect it to be resolved by approximately 5am Eastern Time Zone.

Thank you for your patience.