Resolved

Operations Center performance degradation

Operations Center in the US is currently encountering high error rates and may be inaccessible for some users. Our engineers are actively investigating the issue.

Resolved

Operations Center is down

Operations Center went down.

Resolved

Select users were not able to edit equipment information

We'd like to inform you that the issue was caused by an error in a code change migrating part of the equipment update view to our new API. This affected select users with updating equipment information.

The issue was first reported to us on August 4 at 8:33 AM (EST), and our team resolved it promptly the same day around 8:36 PM (EST).

Please note that this error was limited strictly to the equipment update page where all other features and products remained fully operational and unaffected throughout this time.