Previous incidents
December 2022
No incidents reported
November 2022
Nov 24, 2022
1 incident
Custom field data missing from some CSV exports
Degraded
Resolved Nov 24, 2022 at 3:17pm UTC
This issue was resolved shortly after identification. Custom fields data is exporting correctly again.
1 previous update
October 2022
Oct 27, 2022
1 incident
Operations Center is down
Downtime
Resolved Oct 27, 2022 at 5:29pm UTC
D4H Incident Management recovered.
1 previous update
Oct 12, 2022
1 incident
Some users unable to sign-in
Resolved Oct 12, 2022 at 5:09pm UTC
A number of users (<175) were unable to sign-in or use some of our products for a period of 6 minutes today.
The error displayed was due to a new software release and was immediately resolved by on-call engineers. All users who reported the issue to our Help Desk have been replied to individually.