🇺🇸 D4H United States (US)
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Degraded

Difficulties exporting PDF of Audit Trail or Logs

Started 28 Mar at 05:18pm EDT, resolved 29 Mar at 02:44pm EDT.

Operations Center
Resolved

This issue has been resolved today, and Logs and Audit Trails are now exporting as normal. Please check and click re-run on any exports in the archived incidents list that ran during this period if the export was marked as failed. Our help desk is available on help@d4h.com

Posted 29 Mar at 02:44pm EDT.
Created

A number of US Region customers are currently experiencing a timeout when attempting to generate a PDF from an Audit Trail or Logs.

We are working on a solution, and will update this status page with further information.

Posted 28 Mar at 05:18pm EDT.